SnapPlate Support

Email TechBitsMix@gmail.com — I read everything.

Why are the numbers shown as ranges?

Because that's the honest answer. Nobody can tell the exact calorie count of a meal from a photograph — portion size, oil, and what's underneath are all guesses. A range tells you how confident the estimate is; a single number would just be a range with the uncertainty hidden. Every figure is editable, and your correction is what gets logged.

It misread my meal

Open Review & Log and correct anything before saving — the items, the portions and the numbers are all editable. That screen exists precisely because the first guess won't always be right, and what you save is what counts.

Tips for a better estimate

Shoot from above with the whole plate in frame, in reasonable light, and include something for scale — a fork or your hand at the edge helps more than you'd expect. Photographing components separately beats one photo of a mixed bowl.

Where are the vitamins and minerals from?

From standard food-composition data for the foods identified, scaled to the portion. They're best read as an indication of what a meal is rich or poor in, not as a clinical measurement.

Is this medical advice?

No. SnapPlate is a logging tool, not a medical device, and it does not diagnose, treat or give clinical guidance. If you're managing a health condition, your clinician's advice should always win over anything shown here.

My log or my history disappeared

Entries are saved on the device. Deleting and reinstalling the app clears them, and they don't transfer to a new phone.

I paid and features are still locked

Tap Restore purchases while signed in to the same Apple Account you bought with. Purchases follow the Apple Account, not the device.

Privacy

There is no account and no analytics. What happens to a photo is described in full at privacy.html.